Data Protocol

Last Updated: 10/02/2025

At GalacticSabers, we respect the privacy of all galactic travellers who visit our website and use our services. This policy explains what data we collect, how we use it, and your rights regarding your personal information. If you have any questions, please get in touch with us.

🚀 What Data We Collect

When you place an order or interact with our website, we may collect:

✅ Your name, email address, and phone number for communication and order processing.

✅ Your billing and shipping address to send your lightsaber across the galaxy.

✅ Payment details (processed securely through third-party payment providers).

✅ Account information if you create an account with us.

✅ Technical data, like your browser type and IP address, to improve site performance.

We do not store credit card information—payments are handled securely by Stripe.

🛡️ How We Use Your Information

Your data is used only for:

Processing and shipping orders (so you can wield your saber as soon as possible!).
Providing customer support if you encounter issues with your order.
Sending updates on order status and tracking details.
Enhancing our website experience through analytics and performance tracking.
Marketing (only if you opt-in)—we won’t spam your Holocron with unwanted messages!

We do not sell or share your data with third parties for marketing.

🍪 Cookies & Tracking Technologies

Like most websites in the galaxy, we use cookies to improve your experience. These help with:

Remembering your preferences (e.g., saved carts, login sessions).
Understanding how users navigate our website to improve performance.

You can turn off cookies in your browser settings, but some features may not work as intended.

⚠️ Data Security & Protection

We take precautions to secure your personal information using encryption and secure hosting. However, as with any online system, no method is 100% foolproof. We recommend:

Use strong passwords if you create an account.
Avoid using public Wi-Fi when entering payment details.

If you believe your data has been compromised, please get in touch with us immediately.

🛑 Returns, Refunds & Data Retention

We keep customer data only as long as necessary to fulfil orders, process refunds, and comply with legal obligations. If you request a refund, we may need to retain transaction details for record-keeping purposes.

Account information is stored until you choose to delete it.
Order data is kept for tax and warranty purposes.

If you want your data removed from our system, please get in touch with us.

🛂 Your Privacy Rights

Depending on your location, you may have the right to:

✅ Request a copy of the data we hold on you.

✅ Ask for corrections to inaccurate information.

✅ Request deletion of your data (except where required for legal reasons).

To exercise these rights, contact us.

🌍 International Orders & Data Transfers

Your data may be processed in our international systems if you’re outside the UK. While the Force is strong everywhere, different regions have different privacy laws. We take steps to protect your data no matter where you are in the galaxy.

🔄 Policy Updates

We may occasionally update this policy to reflect regulatory changes or changes in how we handle data. Any significant updates will be announced on our website.

For the latest version, check this page periodically.

📬 Contact Us

If you have questions about this policy or how we handle your data, reach out to:

✉️ contact@galacticsabersuk.co.uk

📍 `GalacticSabers, 7 Burnham Road, Christchurch, Dorset, BH23 7LZ

By using GalacticSabers, you agree to this Privacy Policy. If you disagree with any part, please discontinue using our website.